Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Running well

Its a good surgery and I feel we are very lucky at the moment although I am concerned about the amount of additional building in the area and the capacity the surgery will have. It's been pretty good to get appointments, which have mostly been on the day and its running well at the moment and nothing really needs to change. Doctors don't really know you like they used to but they are still good when you see them. The power assisted door wasn't working on my last visit.