• Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact
  • Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact

Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Your response is being submitted, please wait...

Original feedback for

Holbrook and Shotley Surgery - (Shotley)



Not brilliant

A bit hit and miss as you don't get to see the same person but the pharmacy staff are brilliant and really listen to you. I have had issues with my long term condition, as I don't feel that staff listen to me and around my mental health I feel that I need to have my partner with me at appointments so that I have that support but so that they will actually listen to the issues.

Website and Digital Marketing by White Bear
  • Privacy Policy
  • Terms & Conditions
  • Sitemap
  • Call Us 0800 ### ####