Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Thetford Healthy Living Centre


COVID/flu booster

Booked yesterday for appointment today, it has been the simplest nicest COVID jab experience I've had since the very first one. Was also offered flu jab which is a brilliant idea and means it's all done and dusted at once. Lovely friendly welcome all running like clockwork which hasn't always been the experience at other locations. Absolutely fantastic experience for which I can only thank you all. My husband and I have had X rays here before and that has always been a positive experience also.