Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


good service mainly

this is a good service mainly. Just would like to see the same GP myself for the complicated condition and calling 'on the day' means you end up with having to wait for ages and never can see same person as you don't know who is working then. The GPs will be in high demand so it is difficult but I feel it is important when things are more complicated. it would give me confidence that things were more thorough.