Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Two Rivers Medical Centre


Wonderful team of people

Having been at the old Woodbridge Rd surgery for many years [...], we were sorry that they had closed and become part a new practice where things were not the old familiar comfort you seek when you are not well. Two Rivers have been amazing, from first port of call reception, then to navigation to the right medical professionals. All have been friendly, compassionate and, even though they are so busy, they take the time to listen and do their best to resolve issues. They are our go to in times of need and have never let us down.