Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Continuity

Here since the surgery opened. Booking an appointment on phone 30-45 minutes wait. Only booking in advance available for nurses online. All staff though are really good one you get the appointment. I would like more continuity of care with my condition as you can feel you are starting from scratch each time you see someone different.