Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Use online

Use the online service mainly, as you ring in and never know how long you will be waiting, whereas you put the request in and you know someone is then seeing it at some point that day, and you can then get on with your day. Never see a GP though, however, I can say that the Nurse Practitioner generally sorts things out for me.