Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Two Rivers Medical Centre


Good care

They have given us good care over the years here. We use the 'phone and get through reasonably quickly when call at 8am. Today was a 'on the day' appointment and was promptly given the appointment when I rang. Staff are kind and caring. I would like to see physio operating here, as it would be convenient and looks like they have the space to do that.