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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Two Rivers Medical Centre



You have to wait a bit if you phone up

You do have to wait for a bit if you phone up in the morning which you have to do, my husband phoned at lunch time for something else recently and he got straight through but you need to ring first thing if you want to speak with the doctor.

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