Couldn't get an appointment went to 111
About a year ago in 2024, I just wasn't feeling well, I knew that something was wrong but couldnt seem to figure out what it was, I phoned the surgery but I kept being put off day after day and I was starting to feel worse, but the person on the phone would'nt give me an appiointment to be seen. I eventually called 111 and they phoned me back I explained what was happening to me and they told me to go up to A & E and they gave me an appointment so I didnt have to wait for hours, when I saw the A & E doctor they said why didnt you go to your own doctors with this you must be in pain, by this time I had blood in my urine, it was identified as a urine infection, but had I been seen at the GP surgery earlier on then I would not have had to go through all of that. A & E gave me some anibiotics and it eventually cleared up. I just felt that on that occasion it was poor service from the surgery. I am diabetic and they do always call me for my 6 monthly blood test, they are good with that, staff are good with me when I am there and parking is good.