Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Poor car park and toilets

Poor road surface in the disabled parking. It's on a slight slope which makes it impossible to line up the wheelchair with the car, so have to park the van on the open road now. It is difficult to push wheelchair up the slope to the entrance when you are elderly. Patient toilets are cramped.