Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Very good but long wait to see GP

Getting an appointment has not been an issue but waiting to see a doctor was quite long. The doctor I saw was nice and I was happy the appointment. Information given is limited and they don't have time to go into detail with you. If continuuity had been better I feel that my brain tumour would have been picked up sooner, Because I saw different doctors each time they weren't building up a picture of what was happening and everything was seen in isolation