Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Fair but too few GP's and hard to get appointments

It's all very well spending money on a nice sparkly new building but surely this money could be better spent on attracting GPs to work there. I cannot get an appointment, Ringing at 8 am since August and all are gone. I am supposed to have my ongoing health conditions reviewed by GP. I have given up