Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Two Rivers Medical Centre


Can be difficult to get appointments

Sometimes it is difficult to book an appointment. When I can't book my support worker helps me. It can take a week to get an appointment and I like that I can get my health checks done at my house by my GP. They are also helpful and I can get support to attend my appointments. Sometimes I find it hard to understand what is being said by staff.