ongoing admin & accessibility issues
It's still very challenging obtaining an appointment, the partner GPs are rarely available, there's a 3-4 week wait for non-urgent appointments and then only with nurse practitioners. Frequent admin errors, wrong test ordered, no communication between GPs when different doctors seen, but in contrast their on the day/urgent system works very well. When you actually get to see a health professional they are excellent and v helpful but there is just no continuity of care which is how my 80 year old mum has had a UTI for a YEAR and no one does more than hand out a short course of antibiotics each time.