Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Two Rivers Medical Centre


Its really very good.

Appointment are pretty available for on the day. That said, when I called in this morning I was in a queue. I worked way from 19 to 16 and then I was cut off! I called back and was cut off again! I gave up at that point and tried again at 12.00, waited in the queue for 20 mins. but I did then get an appointment. Other than that (and being called in late) it is all really very good.