Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Its pretty well OK

I came here from Lattice Barn when the old practice closed. I telephone in to make any appointments that I might need. Rarely am I in the top 5 in the queue when I call but they all seem to be resolved fairly quickly. It isn't much different (to Lattice Barn) other than I no longer see the same doctors as I used to. It is all pretty well OK. The nurses are pretty good and for this course of treatment I have stayed with the same nurse, which is good. I don't use any of the other services that are located in the practice.