Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Seems much better here

I recently transferred her from another local practice where I wasn't very happy. It seems much better here based on my experience so far. It is certainly a much nicer building and environment, also I can park with no problem. I called today as I am feeling quite unwell (first clinical appointment) and I got an appointment for this afternoon which I think is great. All the staff I have had contact with have seemed friendly and professional.