Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


Staff are very helpful

I moved here when Lattice Barn closed. Staff are all very helpful with a single exception. One receptionist was unhelpful on a single occasion but that's all. Other than that it is all very good (there can be a slight lateness in being called in) and the parking has improved out of all recognition. The personal touch of seeing the same doctor has gone but they are all suitably qualified so that is OK.