Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Two Rivers Medical Centre


Site is very good.

I became part of this surgery when Lattice Barn closed and moved here. Nurses and doctors are exemplary-very professional. I use online booking-it is straight forward and easy-though it can be 4-6 weeks for a routine appointment with a specific clinician. Also I can wait 20-30 minutes after my appointment time to be called in. That is to do with demand I would guess. Nurses are much better than doctors at running to time. The site is very good, much better than Lattice Barn was. Clinically all the doctors and nurses seem very competent though I don't usually see the same one twice.