Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


I'm happy to still come here

It seems more difficult to get a non urgent appointment than it used to be at Woodbridge Road. I'm here today with an 'on the day' appointment which has worked very well for me. Parking is certainly much better now and the building is light, spacious and more open. A nicer environment to wait in. As a whole family we probably come less than once a year so we aren't heavy/regular users. I happy to still come here even though it is further from my home (than Woodbridge Road was).