Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Two Rivers Medical Centre


It all works well

I don't ever come to the surgery for myself-it is always for one of my children. I find it all works well-certainly at least as well as Woodbridge Road did. Plus I can always find a space in the car park so I don't have to park streets away and then drag a sick child through the pouring rain. Reception staff can seem a bit harassed at times but they remain professional and the doctors and nurses have always been good with my children.