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Original feedback for

Two Rivers Medical Centre


Child not registered issues

I had my child and at 6 1/2 months the Health visitor referred us to 'Adult' physio which understandably was rejected. The second referral to 'acute' services was also rejected, then we saw the GP who then referred us to 'pediatrics' and they rejected it saying that the child was not registered at the surgery. This made no sense to me as we had had the letters for the immunisations. We ended up 7 weeks later finally getting the referral through, which was originally an 'URGENT' referral. A unnecessary delay due admin/communication errors.