Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


On my last 3 e consult I have only had emails

Contacted doctors several times in last 2 months more than I ever have before. Believe this is because no phone calls or appointments. Spent huge amount of money on prescriptions, had to work out that my illness was caused by drug I started taking. Even after complaining of chest pain no phone call or appointment. Had to work out my self it was caused by hrt.