Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


Good recently

My last two visits have been good. I had never had an annual reveiw so called the surgery to request one and I was given an appointment with a lovely nurse who was very thorough and helpful. She explained when my blood test results are back that I will need to have an appointment with a GP and she explained how to do this.