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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Unity Healthcare - Clements


Multiple econsults

I've submitted 3 econsults for multiple issues but none have been responded to including one about a heart issue. I was trying to discuss issues around a pulse being 190. In the end I saw a nurse who arranged an appointment for me. On the morning of the appointment I had a high pulse again and the surgery called an ambulance for me. It just seems like they are really struggling at the moment. Staff are polite and friendly but they don't seem to have the time they need as a hospital letter about a medication change hasn't been added to my file so I haven't been able to have the new medication. I've just brought my copy in so it can be added and I can get the medication.