Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


A bit hit and miss

Econsult is long winded and you have to repeat yourself and there seem to be irrelevant questions and I just end up putting information in to be able to move to the next bit. Its a bit hit and miss being able to get appointments too but other than that the surgery is ok and staff are friendly.