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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Unity Healthcare - Clements



Never any issues

I pre booked today's appointment with a nurse for my blood test by phone which was easy to do and I've never had any issues getting an appointment. Contact is more limited now but staff are friendly and they know me well. I don't feel there is anything that they need to improve, it all works well.

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