Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


Childrens appointments available

It's been easy to get appointments for children in a good timeframe too. Econsult has worked well and has enabled us to get help or assistance when needed. They either call or message and each work well. I would prefer more face to face appointments but understand that this isn't always possible and things are different now.