Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


Has improved

It's much better and has definitely improved. Econsult is excellent but it would be great if it could open up a little earlier or close a little later so that I can do submissions before or after work. It also means that when I'm working that getting appointments later in the day is more tricky but I have been offered GP+ appointments which have worked well.