Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Unity Healthcare - Clements


Good service

I've found econsult brilliant with quick replies. I've had a mix of face to face and telephone consultations and each has worked well for the issues. Booking ahead it would be better if you were able to see a doctor in less than 2 weeks for non urgent issues. I've also used the NHS app and that works well too. Staff are really good and I have confidence in them. The nurses are great as they put me at ease when I'm having blood tests.