Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Unity Healthcare - Clements


appointment

Booked an appointment but when I received the text yesterday confirming the time it said a different time to the one I was given on the phone but that meant that the community transport I'd arranged to get me to my appointment was then not available at such short notice. Most of the time I see nurses for most things and then a yearly MOT and I phone to arrange appointments which normally works well. There seems to be a turnover of staff as you never see the same person.