Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Unity Healthcare - Clements


problem with getting appointments

The care and treatment at this surgery is fine but the problem is actually getting to see a doctor. The practice website suggests that appointments are available through a variety of means, including online. However, in order to get an appointment, you must either phone up at a particular time or log on at a particular time for an online appointment. This is not acceptable if you work full time. I fear that people are not getting the treatment they need at this surgery through not being able to get an appointment.