Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Unity Healthcare - Clements


Too many patients

Some doctors explain things better than others but because of the appointments system you can't choose which doctor you get to see. This isn't a typical appointment for me. Addenbrookes hospital emailed the practice and we got an appointment from the secretary rather than from reception. I don't think the practice is as good as it used to be-too many patients.