Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


It has all been excellent

I am reasonably healthy so I don't come here very often.I was unwell yesterday and phoned in and I spoke with doctor. I followed their advice and started my treatment yesterday as advised. I was asked to come in today and so for me it has been excellent all round. I now have a care plan (agreed with the GP). Going forward I have great confidence in my doctor and I don't think I could have had better care anywhere.