Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


much better than a year ago

It isn't perfect but this surgery is now functioning so much better than a year or so ago. there is now a system and if you know and understand it, it works. I don't know how well it would work for soemone who hasn't used it before. The GP Plus service sounds great. Currently I have to book a half day off work to make an appointment-Saturday would work so much better for me.