Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


surgery initiated appointments work fine.

It is difficult to get an appointment if you work. I work in a school and can't make/take telephone calls. Now I know about GP Plus things should be easier though. This appointment (for my son) was easier because it was initiated by the surgery so no problems there. I do miss having my own GP though.