Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


Difficult to get an appointment

It is difficult to get an appointment on the phone and I wish I could just come in and wait to be seen by a GP however long it takes. I don't feel the GP's are providing good value for money and I think they are paid way too much for what they do.