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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Unity Healthcare - Clements



eConsult experience

It took me 30mins to fill in the eConsult form and the GP called me back the next day and gave me an appointment the same day, even though it took a while to fill it in they did well in getting back to me and getting me an appointment.

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