Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Unity Healthcare - Clements


Closure makes it less convenient

The closure of the Steeple Bumpstead surgery has made it less convenient for us especially when you have to pick medication up from the dispensary which has limited opening hours. We have found that using econsult has led to issues being dismissed as it was assumed my husband was too young to be having the problems he was. We ended up going private and this confirmed that treat was needed. Staff are great when you do get to see them but our experience has shown that econsult is not always the right option and doesn't suit everyone either.