Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Unity Healthcare - Clements


Bit of a queue on phone

There's a bit of a queue in the morning's when trying to get through to the surgery. The issue we've had today is that we booked our flu vaccination but weren't told we couldn't have it with in a week of having our covid booster so we've had two wasted appointments today. Our medications are delivered by the surgery and this is great and works so well.