Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Pharmacy


Getting appointments is fine

I've had no issues getting through to the surgery and then getting appointments. Econsult has worked well with good quick and appropriate responses on the same day or the next, they have also led to a face to face appointment where needed. It's great to have medications delivered too.