Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Victoria Road Surgery


Very helpful

I generally walk into the surgery as only live a few minutes away and I am not so good on the telephone, and so not use 'online'. They are kind about it and I generally get in with the Nurse practitioner on the same day. They always resolve things well. Everyone here are helpful and I never feel I am asking too much of them.