Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Road Surgery


Able to access a GP

I have personally found things great, especially because I have been able to access a GP who has a good knowledge in skin issues. I always ask what day they are working that week and then I ring on that particular day/s if it is about this particular issues. I have seen other people for other things and they have been fine. My only issue has been the time keeping when I am with my children. It is difficult when you do not know how far they may be running behind.