Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Road Surgery


Wheelchair access is difficult

Access from the pavement for a wheelchair needs to be addressed. One side is really tight, you almost fall off the curb in wheelchair. The other side is wider but no dropped curb. Also a pole in the way which makes it even tighter.