Poor communication and quality of care
Prescription ordered before Christmas, no sign. 2 District nurses ordered. 10/1 rang pharmacy item never ordered. Patient not told!! Item for catheter. 20 mins on phone, then told to ring Liverpool to main catheter equipment base. Never been able to do this before!! Now waiting another week for it to arrive. Patient not well, catheter bag chemical reaction supposed to be changed immediately - district nurse not interested. Phone call over 1 hour!!