Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Road Surgery


Unless queue at 8am you don't get appointment

Unless you queue up at 8am outside you don't get an appointment. tried 3 days on the trot this week and finally today I managed to get one. I had to not take the children to school and get someone else to do so that I could go to the surgery earlier.