Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Road Surgery


Timely checks

In for the check today for my baby. The surgery have kept to within a week of when the checks are due, which is good as I know some other mums have waited for a few weeks after their due time for the checks. I find the staff really pleasant and it is good that we can be inside the surgery and still feel safe.