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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Victoria Road Surgery


Feel let down

I feel this surgery has let my gran down who I was with at her most recent appointment. It took 3 attempts to see someone and she was in so much pain. On the last visit we saw (first name given but did not say if they knew it was a GP). This person prescribed a gel (anti-inflammatory I think), but it seemed strange as the leg has open wound and looked infected to us. The same day after being in the surgery she ended up in hospital as in so much pain. She is now on anti-biotics and been in a bed in James Paget hospital for 5 days.