Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Victoria Road Surgery


Good all round

Whenever I have needed to see someone, they have seen me. It has always been a good surgery all round and they adapted to the pandemic. I can use the online system, and I do for some things if less urgent. I tend to call the phone line if it is more urgent as you get a feel for the timescales more.